Delivery
Here at The Wall Lighting Company, we aim to get your purchases with you as soon as possible, as we know how exciting it is going to be to get those lights up on that wall!
Depending on whether your lights are in stock, or bespoke/hand made orders, or they are from other countries, delivery can take from one day to eight weeks but these dates are clearly marked on each individual product.
Deliveries
Please note that a delivery charge will be added to your order value where appropriate.
Free Standard UK Delivery on Orders over £100.00
Standard Delivery - £5.95
Next Working Day Delivery to Mainland UK - £9.95
Saturday Delivery - £35.00
All dates quoted for delivery are estimated delivery dates only and may be subject to change. The Wall Lighting Company Ltd cannot accept liability for any loss or damage (whether direct or indirect) if delivery takes place at any time other than the estimated date for delivery.
EU Deliveries (other than the UK)
Deliveries to EU countries outside the UK will be subject to the following terms and conditions:
By accepting these terms and conditions and requesting delivery within the EU (other than the UK) you are making an offer to The Wall Lighting Company and its delivery partner to deliver the goods detailed in your order upon the terms and charge described in your order. Ownership, title and risk of the goods will pass to you when the goods are placed at your disposal at our UK premises. Prices are inclusive of UK VAT at the applicable rate.
Customs and duty charges are the responsibility of the customer. These charges are country specific and we are unfortunatly unable to advise on these in advance. The courier company will make contact with you prior to delivery with details on how to make this payment. If this is not done promptly your order will be returned to us by the courier company and will not be able to reimburse the costs of delivery of return.
EU Delivery - Minimum delivery charge £35.00. Prices vary depending on the number of items and the delivery country. Please contact us for a quotation. 01580712805 or sales@thewalllightingcompany.co.uk.
If you need your light urgently contact us, we might be able to organise to have it delivered the next day (if you let us know before 12pm). If this is possible, we will charge an extra £9.95.
DELIVERY T’s & C’s
For small items our standard courier service will attempt delivery twice and they may not leave a calling card If no one is home to sign for the delivery. If a calling card is left you can contact them directly using the details on the calling card or contact our Customer Services team sales@thewalllightingcompany.co.uk. Should you not respond to the calling card within 5 days, the goods will be returned to us and a re-delivery charge may be applicable.
Any breakages/damages noticed upon delivery must be disclosed within 48 hours of receipt otherwise we will be unable to replace the damaged items.
If you are unsure at any step of your order, please email us and we will help sales@thewalllightingcompany.co.uk